While no warranty company is perfect and they all have contracts that protect THEM more than ME, this one really has poor customer service.They require repeated calls just to schedule service and then repeated visits to the home to get repairs done.
The same tech does A/C, plumbing, ovens, etc. so his expertise is very limited leaving him searching the internet for instructions on how to repair my broken items.
Other warranty companies use experts in each trade which means I get more knowledgeable repairmen at my home.I am very disappointed and will be changing companies in January when my contract is up.
Review about: Items Repair.